for the visitors of the website.
Anikó Borzok is a sole entrepreneur who pursues commercial activities and handles data related to commercial services.
Anikó Borzok (hereafter Service provider) handles data of the visitors of the www.keramiaburkolat.hu website related to the operation of the site, and the personal data of those who request a quote.
1. Contact information of the data processing entity
Name: Anikó Borzók, sole entrepreneur
Address: 17 Napsugár str., Piliscsév, 2519
Studio: 6 Otthon square, Dorog 2510
Name and phone of legal representative: Anikó Borzók, +36-20-920-9419
Email: info@keramiaburkolat.hu
2. Personal data handled by Service provider
We request a variety of personal data from the users of our services respecting the guidelines of limited usage of data. This data processing information includes the rules only about the handling the personal data of those who visit the website since personal data can only be collected from people.
Those anonymous pieces of information, that are collected in a way that makes the identification of a person impossible, and cannot be interpreted in relation to a person, are not considered personal data. Similarly, those pieces of demographic information are not considered personal data that are collected in a way that makes it impossible to connect them with the personal data of people.
The following data is collected:
2.1 From those who request a quote:
- name,
- email address,
- phone number
2.2 Underage
Our products and services are not available for children under the age of 16. If you are under 16, please, provide no personal data on this website. In case it turns out that the collected data is of a person under 16, we will delete that data without further delay.
3. The usage of cookies
Service provider puts cookies to the user's computer, that are unable to identify the user alone in any circumstances. These cookies only identify the computer of the user, but do not store or transmit information about the user's IP address. The cookies are small text files. No personal data or information is required, since this method transmits no personal data. Data is exchanged exclusively between computers.
Cookies needed for the operation of the website
The operation of the website requires certain cookies to be placed on the user's computer to make the loading of the pages faster. They also make it possible for the browser of the user to store certain information of the website, that allow the modules of the website to operate in order.
cb-enabled (30 days)
Function: blocks the pop-up of the cookie bar for 30 days after acceptance.
KRID (1-7 days)
Funcion: it is important in case the user registers on the website or uses the basket function. It is necessary to keep the item in the basket if the user continues the shopping on the website after putting the item in the basket, or keeps the user logged in during the time user browses through the site.
Analytical cookies
Service provider uses Google Analytics, an independent analytical software to learn about the visitors of the website and other web analytics measures. Google Analytics can provide detailed information about handling this data.
Google Analytics turns the IP address of the user anonymous, and this function is included in the software used by Service provider. Therefore, the IP address cannot be identified and cannot be transmitted to the Service provider. Read more about it here:
https://support.google.com/analytics/answer/2763052?hl=en
We use the anonymous data that we gain with the help of this software to analyze the functional usage of our website and enhance the user experience of our visitors (eg. Optimized navigation, changing the order of information on a page, etc.)
These metrics include no data of the users that make it possible to positively identify the users, or their IP address or personal data.
You can access the Google data protection policy here: https://policies.google.com/privacy?hl=en
The service providers can provide further information about the applied cookies:
You can find information about the Google Analytics cookies and their attributes here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookies-user-id
Cookies for advertising activities
The service provider can use advanced online marketing methods including Google AdWords and Facebook advertisements. These tools use cookies to display only relevant ads for the users that match their scope of interest. Service provider uses cookies of Google AdWords and Facebook as well as remarketing cookies.
The cookies transmit no personal information to Service Provider, they only help display ads about the products and services of Service Provider when user visits websites in the network of Google Display or Facebook.
Manual override of advertising related automatic preferences
User can block the cookies and customize the advertisements in the settings of Google and Facebook at any time.
Data protecting settings of Google can be changed here:
https://myaccount.google.com/privacy
Data protecting settings of Facebook can be found under the Settings menu, on the Ads preferences tab
https://www.facebook.com/ads/preferences
Blocking and stopping cookies
Change the settings of the browser:
Most browsers include a "Help" function that provide information about:
Blocking browser plugins:
In case user doesn't want Google Analytics to measure the above described data, user can install the blocking function on the browser.
External solution to managing cookies
Users can also manage which advertising cookies are allowed on their computer with the help of external websites. One such site is Adchoices.
4. Social media extentions
In a normal case, the plugins are blocked on the site. These plugins are also cookies but they are unblocked only if the user clicks on a button specifically allowing them (eg. Click on "like" at an article, pin a picture or start to follow the Facebook page of the Service Provider by clicking on "like"). By allowing the plugin, user creates a connection to the social media page, that is, specifically consents to transmitting their data to FAcebook/Twitter/Linked-in/Pinterest/Instagram.
In case user is logged in their Facebook/Twitter/Linked-in/Pinterest/Instagram account, the given social media network may associate their visit with their account.
In case user clicks on the above listed social media buttons, the browser transmits the relevant information directly to the social media network and stores it there.
The purpose and scope of personal information gathered and processed by Facebook/Twitter/Linked-in/Pinterest/Instagram, as well as its usage is listed in the data processing policy of the respective social media.
By using the services of this website, user consents to their data be processed by Google.
5. Technical information (logfiles)
The system automatically stores logfiles about the following information in order to provide the services of the website:
- dynamic IP of the user's computer
- type of browser and op system of the user, depending on the settings of the user
- activities of the user on the website
This data serves technical purposes on the one hand, such as analysis of the safe operation of servers and their retrospective check up. This is an automatic IT security process that is logged in the server logs of the system without consent of the user.
This data is not suitable to positively identify the user, and is not linked with any other personal data handled by Service Provider. Log files are stored for 6 months after the user visits the site.
6. Legal grounds and purpose of data processing
6.1 In case of prospective clients requesting a quote or information
the data is used to provide a customized service for the user before the contract is signed, as well as providing a quote for the user that may serve as the bases of the future contract.
7. Length of data stored
7.1 In case of prospective clients requesting a quote or information
If the contract is signed, the data is stored for 8 years in accordance to the accounting legal regulations. If the contract is not signed, the data is stored until the 1st March of the year after the quote expires.
8. People authorized to view the data, data transmission, data processing
The employees of Service Provider are entitled to view the data of users, but they cannot publish it. The data of users can be transfered to third party exclusively upon the request of the user, and only to the party specified by user.
Service Provider can use data processing staff to handle tasks related to Service Provider's operation (such as accounting, issuing electronic invoice, sending newsletters).
Categories of data processing staff and their contact information:
Name: DBI Szoftver Kft
Address: 2 Vágóhíd str. 4034 Debrecen
Category: website operator
9. User's rights and possible legal remedies
9.1 User can request Service Provider
a) to provide information about processing their personal data
b) to correct their persona data
c) to delete or classify their personal data, except for the obligatory data processing cases
d) to transfer their data to 3rd party
9.2 Service Provider must provide written information about the data they process within 30 days upon receiving such a request the latest. Service provider must also provide information about the source, the purpose, the legal bases, timeframe of processing the data as well as the external data processing staff, their address and any activity related to processing the data. Furthermore, Service Provider must provide information about the legal bases and receiver of transferred data.
The information must be provided free of charge if user submitted no similar claim to Service Provider in the given year. In other cases, Service Provider is entitled to set a fee for providing such information. However, the fee must be re-paid if it turns out that the Service Provider was not entitled to handle the data or the claim resulted in correction of data.
Service Provider keeps records of transferred data to provide transparency of legal bases, that includes the time and day, the receiver, the legal bases, the scope of personal data and any further information required by the law.
Service Provider keeps records of data processing incidents to monitor the steps related to the incidents and to keep the user informed. This record includes the scope of personal data involved, the date of the incident, the circumstances, its results and the measures to solve the issue as well as any further information required by the law.
9.3 User is entitled to request the correction of data or removal of incorrectly recorded data. Such a request must be submitted in written form through the mail or in an email. Service Provider must delete the data within 3 days upon the arrival of the request without a possibility to restore it. Data required by the law is kept until the necessary term ends.
9.4 User can request their data to be classified or transferred to a 3rd party. Service provider will classify the data of the user upon request, or, if a potential breach of personal information is harmful to the rights of the user. Such classified data can only be kept until there is a rightful reason that may block the data from being deleted.
User needs to be informed about correcting, classifying or deleting their data, and all the other parties who have received the data of the user earlier. This may be waived if that does not harm the rights of the user.
The Service provider must inform the user about the reasons for rejecting the request within 30 days upon the arrival of the request, if they do not fulfill the user's request to correct, classify or delete the data of the user.
Furthermore, user can notify the Service provider through its contacts indicated in point 9.5 about the following:
User can protest against their data being processed. Service provider must examine the protest within 15 days and make a decision about the claim as well as inform the user about the decision. Upon rejecting the claim for correction, classification or deletion, the Service provider must inform the user about legal remedies.
Information about data security
Service provider ensures the default and built in data protection. Service provider makes the necessary technical and process related steps in order to:
Service provider takes due physical, technical and organizational actions to protect the data with special regards to protecting it against being accidentally or illegally deleted, lost, changed, used, accessed or processed. Service provider must inform the user immediately upon learning about the unauthorized access or usage of the data that may pose high risk to the user.
Service provider takes due actions to protect the data if it needs to be transferred, for example with the help of encrypting the data. Service provider is fully responsible for the actions of third parties related to the data of the user.
Service provider must make proper and regular security copies to protect the data of the user against it being lost or deleted.
Mailing address: Anikó Borzók, 17 Napsugár str. 2519 Piliscsév
Email: info@keramiaburkolat.hu
User can contact the Service provider with questions or suggestions related to data protection through the contact channels listed in point 9.5.
9.6 Based on the GDPR, the Information Act and the Civil Act (2013. V.), user can:
9.7 If user provided a 3rd person's data to access the services of Service provider or to subscribe to the newsletter, or did any legal or other harm, Service provider is entitled to claim compensation. In such case, Service provider will give any possible help to the authorities conducting an investigation to find the offender.